Reports and extract kits are digital and delivered immediately. If the unlock did not appear, open the original scan link or contact us from the receipt — we will restore access. That is a fulfilment repair, not a quality dispute.
Numbers are visible the moment you pay. We do not refund simply because you disagree with a price. If identification is obviously wrong (the model is not the item), ask for a refund within 24 hours and include the scan link.
EU withdrawal rights for digital content end when delivery starts, after you are told that.